Save 20% when you reserve online! You can pick up the order at departure or arrival (when you are back to Zurich). The discount is applied directly to cart More info
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Email: CustomerService@ch.dufry.com

Téléphone: +41 58 440 85 00
Monday to Friday from 1 PM to 5 PM .

Urgent request only, if you are at the airport having some problem to pick up your online order:
+41 79 525 00 72

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FAQs

Click below and read the most frequently asked questions.

FAQs

Pick up points

Find the pick up points, learn about their location and select the most convinient one for yourself.

Pick up points

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Red By Dufry is changing

The future is purple

Enjoy rewards from day one when you download our app.

Download the existing Red By Dufry app to be automatically transferred when we launch.

  • Exclusive offers and discounts
  • Earn points every time you shop
  • Enjoy unique perks and events

Scan
QR code

Qr code
Avolta logo

Enjoy rewards from day one when you download our app.

  • Exclusive offers and discounts
  • Earn points every time you shop
  • Enjoy unique perks and events

Scan
QR code

qr-code
Avolta logo

Enjoy rewards from day one when you download our app.

  • Exclusive offers and discounts
  • Earn points every time you shop
  • Enjoy unique perks and events

Scan
QR code

qr-code
.